Ascend

1. Information we collect

Ascend may collect:

account details such as name, email address, and profile preferences
study activity such as sessions, messages, summaries, and quiz content
uploaded files such as screenshots, notes, documents, and extracted text
billing and subscription metadata from payment providers
technical information such as device, browser, IP-derived signals, and usage logs

2. How we use information

We use information to:

operate and improve Ascend
deliver AI-assisted study features
save sessions, preferences, and progress
enforce plan limits and prevent abuse
process subscriptions and support billing operations
communicate important product, support, or account information

3. AI processing

Messages, uploads, and related study context may be processed through AI and infrastructure providers so Ascendcan generate responses, summaries, and study tools. Only the information necessary to provide those features should be shared with those providers.

4. Storage and retention

Account data, saved sessions, uploads, and subscription metadata may be stored for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

5. Sharing information

Ascend may share information with service providers that help operate the product, such as:

authentication and database providers
file storage providers
AI model providers
billing and subscription providers

Ascend does not sell personal information in the ordinary meaning of that term unless this policy is updated to say otherwise.

6. User choices

Users may be able to update profile information, change study preferences, cancel subscriptions, or delete saved content depending on available product functionality.

7. Security

Ascend uses reasonable measures to protect information, but no online system can guarantee absolute security.

8. Children and student use

If Ascend is used by students, the operator should ensure use complies with applicable school, parental, and local legal requirements. Do not collect or upload unnecessary sensitive student information.

9. International processing

Data may be processed in countries other than the user's own depending on the infrastructure and third-party providers used to run Ascend.

10. Changes to this policy

We may update this Privacy Policy from time to time. Continued use of Ascend after updates take effect means the revised policy applies.

11. Contact

For privacy questions or requests, use our support page.